(586) 533-2081 hello@wizcomltd.com

IT Services for Metro Detroit Businesses

Wizcom is a technology company that has served Detroit-area businesses since 1983. Six services, one team: managed IT, cloud, web and app development, network infrastructure, IT consulting, and VoIP, delivered from our Detroit-area office or remotely.

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What We Do

Six Services, One Accountable Team

End-to-end technology services for small and mid-sized businesses, backed by over 40 years of hands-on experience. Use one service or combine several; each page below covers scope, process, and common questions.

Managed IT Services

Proactive monitoring, maintenance, and management of your entire IT infrastructure. From a small team running on cloud apps to a mid-sized company with dozens of servers, we run, monitor, and maintain your IT so your people stay focused on the work that grows the business.

Key capabilities
  • 24/7 infrastructure monitoring and alerting
  • Patch management and vulnerability remediation
  • Help desk support from real technicians
  • Backup and disaster recovery
  • Month-to-month agreements, no lock-in contracts
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Cloud Solutions

Cloud migration, optimization, and managed cloud infrastructure on Azure, AWS, and Google Cloud. Whether you are retiring aging on-premise servers or optimizing a sprawling multi-cloud bill, we plan, migrate, and manage environments that scale on demand without surprise costs.

Key capabilities
  • Cloud readiness assessment
  • Migration planning and phased migration
  • Hybrid cloud management (on-premise plus cloud)
  • Cloud security, backup, and recovery
  • Cost management and right-sizing
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Web & App Development

Custom websites, web applications, and mobile solutions built with modern frameworks. From a single marketing site for a growing small business to a custom platform for a mid-sized operation, we design, build, and ship software that makes your team and your customers more productive.

Key capabilities
  • Custom web development
  • Web and mobile application development
  • E-commerce solutions
  • API development and integration
  • UI/UX design, plus post-launch support
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Network Infrastructure

Network design, implementation, and management for wired and wireless environments. Whether you are wiring a single office or designing a multi-site network, we build infrastructure tuned for uptime, throughput, and the way your team actually works, with remote monitoring once it is live.

Key capabilities
  • Network design and architecture
  • Structured cabling: Cat6/Cat6A and fiber
  • Enterprise Wi-Fi coverage planning
  • Firewalls, segmentation, and zero-trust
  • Network performance monitoring
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IT Consulting

Strategic technology roadmapping and advisory work, delivered on a fractional basis so a small or mid-sized business gets CIO or CTO-level guidance without the full-time cost. We stay vendor-independent, so recommendations follow your business goals, not a resale margin.

Key capabilities
  • Technology roadmapping (3 to 5 year plans)
  • IT budget planning and cost analysis
  • Vendor evaluation and selection
  • Compliance consulting: HIPAA, PCI DSS, SOC 2
  • Project management for major initiatives
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VoIP & Unified Communications

Hosted phones, video conferencing, and team messaging unified on one platform. Whether you are replacing an aging phone system for a small office or unifying communications across a mid-sized company, we deploy and manage communications that scale as you grow.

Key capabilities
  • Hosted VoIP phone systems
  • Video conferencing and team messaging
  • Number porting: keep your existing numbers
  • Mobile and business app integration
  • Contact center solutions
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How We Engage

How Does an Engagement with Wizcom Work?

Each service has its own detailed process, but every engagement follows the same four stages.

  1. 01

    Discovery & Assessment

    Every engagement starts with an audit of what you run today: infrastructure, applications, workloads, and how your team actually works. We document every asset and configuration. No assumptions, just facts.

  2. 02

    Design & Planning

    We turn the findings into a plan: target architecture, platform choices, timelines, and risk mitigation, prioritized against your business objectives and budget.

  3. 03

    Deployment & Migration

    Work rolls out in phased stages and is validated at each step, so daily operations keep running while the change happens.

  4. 04

    Ongoing Management & Optimization

    After go-live we monitor, maintain, and refine. Monthly reporting and regular business reviews keep your environment aligned as your business evolves.

Managed IT agreements are month-to-month, with no lock-in contracts. Across Metro Detroit we offer same-day on-site response during business hours (Monday to Friday, 9:00 AM to 6:00 PM ET); after-hours coverage follows the terms of your agreement. Organizations outside our on-site area are supported remotely.

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Industries We Serve

IT built around the compliance frameworks and operating rhythms of 12 industries, from manufacturing and automotive to medical, legal, and government.

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Service Areas

On-site IT support across Wayne, Oakland, and Macomb counties, with local pages for each city and township we serve.

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Remote IT Services

Managed IT, cloud, Microsoft 365 administration, VoIP, and IT consulting delivered entirely remotely for organizations outside our Metro Detroit on-site area.

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Not Sure Where to Start?

Tell us what is slowing your team down. We will start with an assessment and recommend only the services that fit.

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