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IT Services in Madison Heights, MI

Madison Heights straddles I-75 and I-696 in the industrial heart of south Oakland County. Wizcom supports Madison Heights manufacturers, trade contractors, and professional offices with the same-day on-site response their operations require.

40+Years serving Metro Detroit
Response:Same-day on-site
Partners:Microsoft, Cisco, Dell, HP

Serving Madison Heights Businesses Since 1983

Madison Heights has one of the densest industrial-and-service business bases in south Oakland County. The John R and Dequindre corridors host precision manufacturing and automotive parts distribution; the I-75 corridor supports professional services and offices; the 12–13 Mile commercial strips carry retail and hospitality. Business sizes range widely, from three-person trade shops up to 100-employee manufacturers, and the IT profile follows suit.

A Madison Heights manufacturer running a second shift can't afford to hear "we'll get someone out tomorrow" when the ERP loses connection to the shop floor. A trade contractor running dispatch from a service truck needs the field-service platform to just work. We know the buildings, we know the internet options along John R and I-75, and we've been in most of the industrial buildings in Madison Heights at some point.

Same-day on-site response to Madison Heights is standard during business hours, subject to the time of day the call comes in. After-hours response for manufacturing clients is defined in the service agreement.

Quick Facts

CountyOakland County
ProximityShort drive from our Saint Clair Shores office via I-696
ResponseSame-day on-site during business hours, subject to time of day
HighwaysI-75, I-696, M-1 (Woodward Avenue)
ZIPs served48071

Madison Heights in Practice

We've supported Madison Heights manufacturers through ERP migrations, stood up cloud infrastructure for automotive parts distributors expanding their warehouse footprint, and kept trade contractors' dispatch platforms running through provider outages.

Landmarks & Districts

Wizcom regularly works with businesses in and near:

  • the I-75 corridor through central Madison Heights
  • the John R Road commercial and industrial corridor
  • the 12 Mile Road retail district
  • the Oakland Mall (across the border in Troy)
  • the Ambassador Park area

Industries We Support in Madison Heights

Madison Heights' IT work skews toward the industrial and service base:

  • light industrial and precision manufacturing along John R and Dequindre
  • automotive parts distribution and warehousing
  • trade and construction services (HVAC, plumbing, electrical, mechanical)
  • retail and restaurants along 12 Mile / 13 Mile
  • small professional-services offices (accounting, legal, engineering consulting)
  • medical and dental practices in the Oakland Mall / Ambassador area

Contact

Name
Wizcom LTD
Address
24025 Greater Mack Ave, Ste 200, Saint Clair Shores, MI 48080
Phone
(586) 533-2081
Email
hello@wizcomltd.com
Hours
Monday–Friday, 9:00 AM to 6:00 PM ET

Madison Heights Questions Wizcom Gets

Can Wizcom support 24/7 manufacturing operations in Madison Heights?
Yes. Our service agreements can be scoped to include after-hours and weekend response for shop-floor systems, ERP, and warehouse infrastructure. The specifics are defined up front so there's no ambiguity when something breaks at 2 AM.
Do you support automotive parts distribution and warehousing?
Yes. WMS platforms, EDI connections to OEMs, barcode scanning infrastructure, and the operational patterns of a warehouse that has to release inventory to a customer overnight are inside our normal scope.
Can Wizcom help a Madison Heights trade contractor with dispatch software?
Yes. ServiceTitan, Housecall Pro, Jobber, and QuickBooks-based dispatch setups are common parts of our support scope. We make sure they're backed up, secured, and accessible from the office and the field.
What internet options exist along John R and I-75?
Fiber options are generally strong along I-75 and 12 Mile; John R and industrial pockets are more building-dependent. We'll assess your specific address and quote realistically, including redundant fiber + cable and LTE failover setups where they make sense.
How fast can you respond to a Madison Heights emergency?
Remote triage begins right after a ticket comes in. On-site dispatch, when needed, is same-day during business hours subject to how late in the day the call arrives.

Ready to Talk?

A 30-minute call is enough for us to understand your situation and share what we would do. No sales pressure. No commitment.